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JD Power: iPhone Staying Well Ahead in Smartphone Quality

September 8, 2011
Apple has managed to keep its significant lead in smartphone satisfaction in spite of improving performance from its Android counterparts. JD Power in a new study saw end users give Apple a score of 838, over 40 points past its spring results and its sixth consecutive spot at the top of the ranks. HTC also improved, but at 801 had garnered at a slightly slower rate. The shift by the two raised the bar and put many other companies, even those that had improved, below the fold.
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Samsung Telecommunications America has introduced the Verizon-exclusive Android 2.1-based Continuum – featuring what is being billed as the world’s first dedicated ticker display on a mobile phone.
 

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