Pep Boys is introducing an all-new customer experience for 2013 with the construction of a completely redesigned Tampa, Fla. retail store.
According to Pep Boys, the redesign reflects the company's latest efforts to make auto repair more accessible and engaging for consumers. The new experience begins with enhanced customer service from store associates with a more customer-centric approach. From there, associates will focus on alleviating the stress and confusion that often shrouds auto service and repair by offering clear, easy-to-understand
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