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Samsung Ranks Highest in Customer HDTV Satisfaction Report by J.D. Power

July 9, 2014
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The global market research company J.D. Power today released a study that shows Samsung, LG, and Vizio rank among the highest in customer satisfaction when purchasing a high-definition television. Samsung is rated the highest in both smaller than 50-inch and larger than 50-inch televisions. According to the report, customers are shopping on price when purchasing a smaller TV, whereas large TV purchasers are more likely to research brands and features before purchasing.


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The percentage of TV buyers who purchase a high definition television for its 3D capabilities remains very low- just 11 percent. That's according to J.D. Power and Associates' new 2012 High Definition Television (HDTV) Report. 


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