Samsung Ranks Highest in Customer HDTV Satisfaction Report by J.D. Power
The global market research company J.D. Power today released a study that shows Samsung, LG, and Vizio rank among the highest in customer satisfaction when purchasing a high-definition television. Samsung is rated the highest in both smaller than 50-inch and larger than 50-inch televisions. According to the report, customers are shopping on price when purchasing a smaller TV, whereas large TV purchasers are more likely to research brands and features before purchasing.