Open Enrollment | Subscribe to Dealerscope HERE
Follow us on

Study Shows In-Car Technology Is a Pain-Point For Consumers

June 21, 2012

J.D. Power and Associates has put out its 2012 U.S. Initial Quality Study (IQS), and besides Lexus, Jaguar, Porsche, Cadillac and Honda taking the top spots in the annual list, the real story is the level of consumer dissatisfaction with the latest technology fitted to their vehicles.

While the study has seen an improvement of 5 percent in initial quality from 2011, year over year, audio, entertainment and navigation problems have increased by 8 percent.

David Sargent, vice president of global automotive at J.D. Power says that while high-end technology offerings have traditionally



Companies Mentioned:

More Suggested Content:

The Race to Hero
June 2012 From Dealerscope
All of the talk of stopping the race to zero, commoditization, OEM Integration, leased vehicles with warranty considerations, and vehicle safety left Paul Pirro wondering: Can a high-end modular installation be performed on a modern luxury vehicle delivering killer sound quality and still be profitable? Moreover, Pirro, a volunteer firefighter wanted to be able to toss his firefighting gear in the trunk on his way home. He decided to take on the monumental challenge as a way to showcase the products and installation available at Tint World centers worldwide. 
Verizon Buys Connected-Car Firm
June 1, 2012 From News
Verizon this week purchased a firm called Hughes Telematics, which is dedicated to putting wireless service in cars


Click here to leave a comment...
Comment *
Most Recent Comments: