The “De-Bestbuyification” of Consumer Electronics

he era of dominant technology platforms will fundamentally change consumer electronics retail and make Best Buy and big box electronics retailers increasingly less relevant. Consumer electronics retail has been one of the most competitive and rapidly evolving segments over the last 10 years. It has evolved from hardware to software and to digital. It has also evolved from strictly brick-and-mortar, to exclusive online stores, and then to omni-channels. This evolution has been particularly good for the customer because these shifts have all been increasingly focused on convenience.

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