Amazon sent out two separate press releases to the media this morning but they both sing very much in concert with one another.
The easiest to start with is the company’s unveiling of a new security camera solution called the Amazon Cloud Cam. The indoor security camera is positioned as a product that can let the user monitor their front door while on the road traveling, or that can let parents keep a watchful eye on their kids while they’re home. The Cloud Cam features a 1080p Full HD resolution video feed, night vision mode, two-way audio, a wide viewing angle, and intelligently stored activity clips from the last 24 hours that are stored in the Amazon Cloud Cam App.
The device ties into Alexa, allowing the user to easily call up their Cloud Cam on an Echo Show, Echo Spot, Fire Tablet, or Fire TV.
The Cloud Cam is available for $119.99 for a standalone camera, and it also comes in two packs (for $199.99) and three packs (for $289.99). The product is up for preorders now and will begin shipping on November 8.
That’s all well and good, but here’s the reason why the Amazon Cloud Cam is such big news for the company. It’s the driving force behind the company’s newly launched in-home delivery service called Amazon Key.
Currently available in 37 cities across the U.S., Amazon Key is a new service for Prime members that allows customers to grant in-home delivery access for couriers. That means that a customer who signs up for Amazon Key and who has a Cloud Cam pointed towards their door will get notifications when a package is being delivered. As you tap into their Cloud Cam, you’ll be able to see the courier open your front door and drop your package off inside.
"Amazon Key gives customers peace of mind knowing their orders have been safely delivered to their homes and are waiting for them when they walk through their doors," Peter Larsen, Vice President of Delivery Technology, Amazon, said in a statement. "Now, Prime members can select in-home delivery and conveniently see their packages being delivered right from their mobile phones."
Amazon explained that the service doesn’t just replace a physical key with a digital passcode. Rather, each Tim a delivery driver requests access to the customer’s home, Amazon actually verifies that the correct driver is at the right address, at the intended time of delivery. From there, the driver goes through an encrypted authentication process that, once completed, triggers the Cloud Cam to start recording.
Prime members can pre-order the Amazon Key In-Home Kit, which includes one of the Cloud Cams, and a compatible smart lock from manufacturers Yale and Kwikset. Customers can install the system themselves or take advantage of free professional installation services through Amazon. The Key kit starts at $249.99.
It doesn’t stop there, though. Amazon said that it has plans to expand the Key service to include in-home service providers like Merry Maids, Rover, and other professional services from Amazon Home Services. That means no having to wait around during ungodly long service windows to let an in-home professional into your home to service an appliance, deep clean your house, or anything else.
Go to the Amazon Key website to check for availability in your area.