Barnes and Noble has decided to make things up to consumers whose Nook shipments were delayed over the holidays. The bookstore giant will offer a $100 gift certificate to customers who did not receive their device in time for the holidays.
"The vast majority of customers who pre-ordered nooks and were given a pre-holiday estimated shipping date should receive their devices in time for the holidays," company spokeswoman Mary Ellen Keating wrote in an email to customers late last week.
"We are working very hard to keep up with the demand and to get all nook orders out the door and to customers on or before Dec. 24. Unfortunately, there may be a very small percentage of customers who may not receive" their Nooks e-reader in time for Christmas.
The certificate will be delivered via e-mail to customers on Dec. 23, the company said.
