LG Opens Smartphone Software Upgrade Center in Korea
One of the main reasons that I jumped off of the Android ship years ago was because of the fragmented nature of the platform. The numbers are constantly changing, but as of last June, an Android Police write up found that just 9.5 percent of Android devices were running some version of the latest OS—Nougat 7.0 or 7.1. Another 31 percent were on the Marshmallow (6.0) update, and 30 percent were still on Lollipop (5.0 and 5.1).
To the contrary, Apple’s latest iOS update was installed on 65 percent of iOS devices as of January, a few weeks after its initial release.
An oldie but a goodie. | Credit: Business Insider by OpenSource data
So, Android is a fragmented platform. Point proven.
The reasons for that are pretty complicated and revolve around the fact that phone manufacturers have certain levels of approval that new OS’s have to go through—as do the wireless carriers themselves—before they give the green light to push a new update to one of their phones. Apple has strong armed carriers to that end and has managed to keep a tight grip on their software updates in a way Google/Android has never really been able to.
But at least one manufacture has their sights set on improving that process for Android and its smartphone consumers. LG, as the headline states, opened the doors to its new Software Upgrade Center in Seoul, South Korea this week. The facility is aimed at providing customers worldwide with “faster, timelier smartphone operating system and software updates. LG said the new facility is just one example of how the company is “demonstrating its commitment to customers’ needs.”
Employees at the new facility will be charged with developing and delivering regular OS updates for LG smartphones as well as ensuring a consistent user experience on LG devices. They’ll do so by continually testing the stability and compatibility between hardware and software after updates.
“Aligning after-sales support with customers’ needs is a top priority at LG,” Jo Seong-jin, CEO of LG Electronics, said in a statement. “Stable and consistent upgrades will demonstrate to our customers that LG smartphones have long and reliable lifespans.”
The first order of business for the new Software Upgrade Center will be to roll out Android Oreo for the LG G6 later this month. It’ll be available first for devices in the Korean market, followed by other key markets around the globe.