Rob Mancuso, senior vice president, received the Lifetime Achievement Award from the Center for International Retail Automotive Standards (CIRAS). Presented in Las Vegas, the award reflects Mancuso's contributions to the automotive industry spanning a career of over 35 years.
- Brian Ollech, the former corporate Controller of Wellcare Health Plans,
joined the company as global controller.During his 15-year career, Ollech has also worked for Cobalt Corp. and PricewaterhouseCoopers. He received his BBA from the University of Wisconsin.
- Bob Morton, formerly with General Motors Acceptance Corp., has joined Resource Automotive as vice president of training and development. Morton holds a BA in history from Holy Cross College and was named GMAC Mortgage “Best of the Best” award winner 2000-2006.
- Two Warranty Group executives were recently appointed to charitable organizations. David Cole, chairman and CEO has been appointed to the Chicago Architecture Foundation Board of Trustees, a nonprofit organization dedicated to advancing public interest and education in architecture and design. Barbara Goff, senior vice president global human resources now serves on the board of directors of Heartland Alliance for Human Needs and Human Rights.
- Verizon is offering a new Expert Care service plans that offer around-the-clock technical support for computer software and hardware problems, as well as repair or replacement coverage for computers, TVs and telephone equipment.
The program offers the following types of service plans for low monthly or one-time fees that can be added to consumers' Verizon bills:
Device Protection - Provides repair or replacement of multiple computers, TVs and telephones regardless of age, size or place of purchase. The plans range from $4.99 to $19.99 a month, depending on the equipment covered, and may also include repair or replacement of original equipment remote controls, keyboards, mice, monitors and backup batteries for Verizon's FiOS service.
Premium Technical Support - Offers a 10-month subscription plan, priced at $14.99 a month, which includes telephone and online support for issues such as virus and spyware detection and removal, virtual private network problems, help with firewalls, problems with computer operating systems, gaming connectivity problems, and software and hardware help. Telephone and online technical support is available 24 hours a day, seven days a week.
Premium Onsite Support - Provided in partnership with Circuit City's firedog, this plan includes onsite support ranging from operating system installations to full PC and home network setups, billed on a per-use basis. There are several offerings, tailored to specific needs and priced from $99.99 to $249.99.
