Open Enrollment | Subscribe to Dealerscope HERE
Connect
Follow us on
Advertisement
 

OfficeMax Launches Remote “ctrlcenter”

April 2007 By Stephen Silver
3
Get the Flash Player to see this rotator.
 
OfficeMax announced earlier this week that it has launched a new remote tech support service called ctrlcenter, which is meant to assist its customers in the manner of Best Buy’s Geek Squad and Circuit City’s firedog.

The service consists primarily of remote services; unlike its two competitors, it does not provide on-site visits or drop-off services. What it does do is allow tech support personnel to log on remotely to computers in remove viruses and spyware, install software, and perform other services.

Ctrlcenter offers repair services at eight different price points, ranging from $50 to $500. The new service also includes a Web site, ctrl-center.com, which can also be accessed through www.officemax.com. OfficeMax previously experimented with a home tech-support service called MaxInstall, which was launched in 2004 but later discontinued.
 

Companies Mentioned:

3

COMMENTS

Click here to leave a comment...
Comment *
Most Recent Comments:
A Barnhart - Posted on December 18, 2008
Unable to reach ctrlcenter for 3 days. Learned they have file for bankruptcy. ??
T Crawfors - Posted on December 01, 2008
Unable to reach CTRICENTER by phone, when will it be up for business? I have a problems.

ID# 166594
Click here to view archived comments...
Archived Comments:
A Barnhart - Posted on December 18, 2008
Unable to reach ctrlcenter for 3 days. Learned they have file for bankruptcy. ??
T Crawfors - Posted on December 01, 2008
Unable to reach CTRICENTER by phone, when will it be up for business? I have a problems.

ID# 166594