Embracing Change in 2013
Execute smarter, more profitable New Year initiativesDecember 5, 2012 By Peter Weedfald
This will mark yet another year to accelerate market opportunity; fend off flinty competitive threats; strengthen Internet, mobile and in-store traffic; gain greater brand recognition; and compete for faster and more profitable turns. Yes, another year to deploy smart, highly competitive and profitable change.
As we learn and earn our way through highly fueled e-commerce, mobile and brick-and-mortar businesses, senior leadership will continue to accelerate, leverage and capitalize profitable cloud-based opportunities … not only to grow but also to survive.
If we stop changing, if we stop creating stimulating value in the language of consumer benefits, we are finished as a business. Jack Welch, the great global business leader and former chairman and CEO of GE, said it best: “Change, before you have to.” But change is not always easy; it’s not for the faint of competitive heart and it’s not always obvious, embraced or smartly deployed.
The hyper-speed of Internet-enabled transactions has forever recast retail opportunities. New technology platforms, though, are only a piece of the bigger picture. Dynamic online and mobile applications; innovative social marketing and engineering strategies, and highly competitive service initiatives must all be combined to increase revenues and profits.
We’ve seen it done before on a number of different levels, as smart CE manufacturers and retailers have embraced disruptive change and reshaped it into growth opportunities. I recently discussed the need for immediate business change within the CE industry on the NBC TV show New York Nonstop with Jack Wayman, founder and former CEO of the CEA, along with TV personality Joey Reynolds. Jack acknowledged how difficult it is for brick-and-mortar retailers to gain a multi-channel advantage against pure e-tailers that can push and pull profitable sales in mere seconds. A combination of super-fast transaction speeds with highly competitive pricing is as much a consumer demand as it is a CE industry survival strategy.
In the spirit of leveraging disruption, embracing opportunity and spearheading change here are 10 leadership principles to deploy throughout the New Year.
1. Define, publish and present a detailed 2013 company strategy for change.
2. Identify all touchpoints throughout your organization that are designated for accelerated change.