The 2013 Retail Excellence Awards: Best Buy, Pflanz Electronics and Friedmans Appliance
One is the largest consumer electronics and appliance retailer in the country, accounting for roughly 30 percent of the market. Another is a pure consumer electronics dealer with a single store in a tertiary market. And the third is an appliance dealer (that recently added bedding and other home categories) in a densely populated West Coast city.
The winners of this year’s Retail Excellence Awards are different from each other in a variety of ways, but they do have one very important thing in common: The CE and appliance industry would not be the same without them or their leaders.
The importance of Best Buy is obvious. The retailer sold close to $50 billion in CE and appliances in its 2013 fiscal year. Sales are down for the first quarter of its 2014 fiscal year but the industry, as well as Wall Street, believes the company is in turnaround mode.