Tuesday in CE: Google Promises More Daydream Phones by End of 2017
During an earnings call on Monday, Google CEO and newly-appointed Alphabet board member Sundar Pichai spoke to analysts about the company’s plans for developing the Daydream platform. Specifically, and perhaps most importantly to analysts and consumers, Pichai offered some hope for the platform, saying that there will be 11 Android smartphones on the market by the end of the year that support Daydream.
Released last summer during Google’s I/O developers conference, Daydream is Google’s VR platform that can turn a smartphone into a standalone VR machine, no computers or bulky cables required. The unveil also included Google’s stylish and comfortable-to-wear Daydream VR headset.
The only issue to date has been the fact that Daydream availability is fairly limited. As is stands, there are only four Daydream-compatible Android models: Google’s Pixel Phone, the Motorola Moto Z, Huawei’s Mate 9 Pro/Porsche Design Mate 9, and ZTE’s Axon 7. Samsung’s S8 and S8 Plus didn’t ship with Daydream support, but it’s being added via a software update that appears to be rolling out now.
So, the only question remaining is which companies will step up to offer Daydream support—aside from the obvious refreshes due out later this year.
— Retail TouchPoints (@RTouchPoints) July 20, 2017
It should come as no surprise that customers who have a frustrating experience with your retail store are less likely to become return shoppers. But the results of a recent CMO Council survey shed some light on just how big of an impact that negative experience can have.
According to the survey, which was reported on by Retail Touch Points, 47 percent of customers say they’d stop doing business with that brand altogether, 45 percent said they’d opt to spend their money with another brand, 32 percent said they’d email the company to complain, and 29 percent said they’d tell all family and friends about the negative experience.
The survey identified the areas that consumers place the most value in when determining if they had an “exceptional shopping experience.” Leading the way was fast response times to needs and issues (identified by 52 percent of consumers), followed by knowledgeable staff (47 percent), a solid rewards program (42 percent), speaking with an actual person and not an answering system (38 percent), and getting information where and when they needed it (38 percent).
More CE News
- On its 100th anniversary, Nikon promised that its new full-frame D850 DSLR, the successor to 2014’s D810, will “exceed expectations.” That said, Nikon didn’t provide a single spec.
- iRobot, maker of the house-cleaning Roomba device, is looking to sell the data that those devices have collected when it maps consumers homes. Smart home device manufacturers like Amazon, Apple, and Google are considered potential buyers.
- A larger percentage of new iPhone buyers are former Android owners according to Consumer Intelligence Research Partners. During the past three quarters before its most recent quarter, Android users represented 14 to 17 percent of new iPhone sales.