Tuesday in CE: Walmart Leveraging Stores in Battle with Amazon
In it’s continuing retail power struggle with Jeff Bezos and Amazon, Walmart has been able to regularly go to the well and leverage a key part of its business as it seeks to recapture lost sales: its massive network of stores. We’ve seen this tactic before with the company’s pilot delivery program that utilized in-store employees.
Now, though, the company announced a new initiative—Mobile Express Return—that seeks to take the stress out of one of the most common retail interactions today. The Mobile Express Return program is a way for Walmart to further blur the lines between its online and offline shopping experience. Additionally, it promises to make the return process, which can be one of the most stressful situations for employees and shoppers, something that takes only about 30 seconds.
Sure beats having to print out a return label, repack, and ship out an item.
“We know that returning an item and waiting for a refund, especially for a product purchased online, isn’t always seamless, so we’ve completely transformed the process for our customers – whether they are shopping in stores or at Walmart.com,” Daniel Eckert, senior vice president, Walmart Services and Digital Acceleration, Walmart U.S., said in a statement. “By leveraging our physical stores and the Walmart app, we’re changing the returns game in ways that only Walmart can do.”
Walmart has roughly 4,700 retail locations throughout the country and is known for boasting that around 90 percent of the U.S. population lives within 10 miles of at least one of its stores.
— The Verge (@verge) October 10, 2017
We only have so many hands, right? So how is it that manufacturers and tech brands expect us to be able to hold our phones all day, play with fidget spinners, and complete the tasks a normal human being on a daily basis?
Enter, the fidget spinner phone.
It’s apparently been around for a little while, but the tiny not-so-smart-but-oh-so-fidgety phone got a hands-on review recently and is catching some attention for its unique take on mashing together two popular products.
Made by Hong Kong-based Chilli International, the phone comes in six colors, has just 32MB (not GB) internal memory, and is literally just a phone that spins. With no access to apps or games or any operating system for that matter it’s only real added feature is that you can spin it in your hand—and I’m positive that that’s not annoying to hear if you’re the person on the other end of the line while someone’s too distracted to even be fully invested in your conversation.
The fidget spinning phone is currently only available in India for $20, though other versions are out there on Amazon.
More CE News
- As it dives further into the digital health space, Nokia has killed off its VR Ozo camera.
- Details are starting to emerge on the look and internal workings of the Huawei Mate 10, which is due out this month.
- On the heels of the revelation that the Windows Phone is dead, the tech world got a look at a never-released Windows Phone from 2014 that might’ve been ahead of its time.