Z-Wave Products and Wink Team Up to Ease Impact of Staples Connect Shutdown
Last summer, Staples announced that it was pulling the plug on its Connect smart home platform, selling the line of products and licenses over to Z-Wave Products. For consumers at the time, the move had no impact because Zonoff, the IoT provider that supplied the software that was the foundation of the platform, was going to continue doing so under the Z-Wave Products banner. However, less than a year later Zonoff has closed its doors.
As a result of the closure, technical support for the Connect platform and mobile app will no longer be available and the future of the host servers, according to Z-Wave Products, remains unknown.
It's not the most ideal of situations for customers that were using the platform, but Z-Wave Products has teamed up with smart home hub manufacturer Wink to offer those customers a way to move forward. Z-Wave Products and Wink are giving existing Connect customers an exclusive discount on the purchase of a new Wink Hub 2. The companies are calling this a win-win situation for the customer and for themselves. The discount will give customers $15 towards the purchase of the $99 Wink Hub 2, which means all Connect customers will be able to continue using all of their same connected devices. But it's also a way for Z-Wave Products and Wink to "smartly" capitalize on a soon-to-be huge gap in the marketplace.
“We are very pleased to partner with Wink in this endeavor,” Matthew Davis, Vice President of Product Development of ZWaveProducts.com, said in a statement. “We’re even more pleased to be able to help loyal Staples Connect users continue to enjoy the comfort, convenience and safety that the Staples Connect product has been providing them.”
Back in June 2016, when Staples announced that it would discontinue selling their Connect product, Z-Wave Products stepped in and offered to support the Staples Connect service and related products. At the time, Z-Wave Products also worked with Zonoff to ensure support of the platform and related home automation products would be maintained. Soon after, Staples announced that it was getting out of the connected home space, and Z-Wave Products again stepped in to acquire the Connect hubs and other related inventory.
With the pending shutdown of support for the platform, Z-Wave Products said it wanted to find a "safety net" for Staples Connect customers that would "ensure continuous service while introducing a new audience" to a future-proof platform. Wink was their answer.