Best Buy's New E-Commerce Head Aims to Unify Bricks and Clicks
Scott Durchslag is about to get his hands dirty.
As the new head of Best Buy's online business, Durchslag couldn't be joining the largest U.S. electronics retailer at a messier time.
Over the past year, Best Buy has faced enormous pressure from online competitors, which can often accept lower margins because they lack the expense of operating physical locations. To deal with those challenges, the company is undergoing a massive period of disruption that has included the resignation of its CEO and an unsolicited bid from its founder.