Talking to the Customer
Buying Home Theater Sound
Yes, you want to listen to be sure the system will be “loud enough,” but volume is not the only criteria that you should evaluate. Be sure you can understand the dialog. If there is a musical score, make sure you can hear the melody and the low bass tones along with the sound effects and the dialogue. Does the music drown out the voices? Are there sound effects? Do the sound effects drown out the voices and make them hard to hear or understand? You can use this section to create a better demonstration of sound quality, creating an opportunity for upselling home theater components and speakers.