A Renaissance Man
By Tatyana Sinioukov
"Success is measured not so much by the position one has reached as by the obstacles one has overcome," said Booker T. Washington. Those words ring true for any entrepreneur, including Bill Crutchfield, founder of Crutchfield Corp.
Crutchfield started his now-successful business with $1,000 and a good instinct for customer care, but not much else. Twenty-six years later, his devotion to customer service and his flawless transformation of his catalog company into an information-focused e-tailer earn Crutchfield a Dealerscope Hall of Fame Award.