Amazon Go Stores Will Add More Payment Methods
For the second time in just a few months, Amazon is caving to public pressure. Of course, we all know about the widely talked about and reported on collapse of the HQ2 plans in Long Island City. The latest uprising, though, focused on the Amazon Go store concept.
As Dealerscope reported back in February, the city of Philadelphia passed a resolution that required stores in the city to accept cash—effectively banning Amazon from bringing the Go store concept into the city. Amazon Go, which has a handful of locations open, is a cashierless store concept that uses sensors and cameras to track items that have been removed from the shelf and charges customers via a connected app as they exit the store. The store, as it currently exists, doesn’t require customers to queue up and pay for their items at a register or engage with employees while purchasing their products, removing the process of handing over cash or swiping a credit card.
Amazon Go is an innovative take on the retail experience that received plenty of praise from the tech and retail communities when it first launched last year. But the no-cash model is apparently also viewed as discriminatory by some lawmakers and parts of the public. By not accepting cash, those against the concept posit, Amazon is effectively shutting out unbanked customers who don’t utilize the banking system or have access to all of the features provided by traditional banking systems.