iPhone Tops Smartphone Survey
Apple's iPhone swept J.D. Power and Associates latest consumer satisfaction rankings on both the consumer and business sides, the firm reported Thursday.
Apple's score of 811 on the consumer side beat out LG's 776 and Research in Motion's BlackBerry (with 759). For business customers, the iPhone beat out the BlackBerry by a score of 803 to 724 (all out of 1,000.) In the waning character of "traditional mobile phones," LG took the top spot, with 723.
J.D. Power also found that overall satisfaction has risen by 14 points over the last survey six months ago, while satisfaction among business owners has jumped 43 points.