B2B and Beyond - Retailing in the Know
By Jennifer Kraft
No doubt a well-trained, knowledgeable sales staff is key to any retail business. Getting (or creating) one, however, can seem next to impossible, considering the high turn-over rate on the sales floor, employee schedules and the lack of time or patience to thoroughly deal with any of the problems mentioned above.
But there may be hope on the e-horizon. Once again, the Internet has stepped in to defy all laws of time and space and rescue our often-inefficient lives.