Best Buy is "positively optimistic" about the upcoming holiday season, the company's executive vice president for customer operating groups, Mike Vitelli, told Dealerscope in an interview at the Blu-Con conference in Los Angeles Tuesday.
"We're positively optimistic. The first half exceeded our expectations, and we have plans in place that we feel will work for the holidays," Vitelli told Dealerscope. Vitelli, who delivered a keynote address at the event, added that the retail giant was "pleased" with how the Windows 7 launch went last week.
He also praised Twelpforce, the Twitter-based support service launched by the retailer last summer.