Geek Squad Offers Online Calculator
Best Buy's Geek Squad service has launched a new tool aimed at making customer decisions a little bit easier- a "Fix or Replace Calculator" on its Web site.
The tool allows customers whose warrantees have expired to answer a series of questions about their TV, receiver, camera, computer or other product, and based on those answers, the system advises whether the product should be fixed, or replaced. The calculator also includes tips as to how users can fix or prevent further problems.
The calculator can be found at www.geeksquad.com/calculator