Block & Tackle- Tips for a Profitable 2002
4. Tighten Vendor Relationships
"Information flow is probably the least thought of benefit of direct relationships, and probably as important," Amazon's Sadowski said. "Knowing the product plan and product life cycle is just incredibly important for a company that manages the supply chain as tightly as we do."
Gary Richard, president of PC Richard's, says a store should cultivate the relationships it needs to get the merchandise it wants. "Too many people look at this business as just moving boxes," he said. "We don't move boxes; we build relationships. I know what their needs are, and they know what my needs are."