PRO Group Forges New Direction
Retailers are faced with several challenges as they get deeper into the finicky world of home networking and the integration of PCs and other technologies. Despite the risks, though, Workman said it’s important for specialty retailers to learn as much as they can about the latest products and trends and carefully introduce them to consumers at the right time.
“It’s about setting people’s expectations and managing them,” he said. “The success of any retailer that’s a specialist is to grab a dominant share of an emerging market and to be aware that products become commodities, solutions don’t.”
In one move to address the supply chain issue, PRO recently signed a deal with Panasonic which opens up all Panasonic lines to PRO members and ties their POS systems into the manufacturer’s Collaborative Planning, Forecasting and Replenishment system.