CEA Launches Digital imaging Benchmark
The Consumer Electronics Association Monday announced the launch of the CEA’s Service Excellence Benchmark for the digital imaging industry.
The benchmark, powered by Service 800, will be available to all companies in the imaging industry, with a discount available for CEA members.
“The digital imaging industry is highly competitive, and a company’s customer service performance often determines brand loyalty,” said John Tunnell, vice president, member relations, CEA. “By offering this service to our digital imaging members, CEA hopes to provide them with a valuable tool they can use to advance their business and the industry as a whole.”