Attitudes: Understanding and Fighting the New Battle
The feature stories in this issue—the regional dealer roundtable, our cover story on dealing with new competitive threats and our takeaways from CEA's "Holiday Outlook and Technology Trends"—make it clear that certain trends formed during the recession will not disappear as the economy improves. They are here to stay.
Most dealers have already experienced these trends in some way. But for those who haven't formed a full-time game plan on how to address them, now's the time. Here are a few of the most prevalent issues facing independent retailers and how some are dealing with them: