Following the end of the format war, Circuit City has taken further steps to make things right for customers who backed the losing HD DVD. Last week, they began offering store credit for returned HD DVD players, and now the chain has announced that they are expanding the time customers have to return their players.
According to the Associated Press, Circuit City has extended its return deadline threefold in regards to HD DVD players, now giving customers 90 days to return the players as opposed to the standard 30. The decision was made in order to “”take care of our customers,” a company spokesman told the AP.
Multiple media outlets reported last week that Circuit City had, quietly, begun offering store credit in exchange for HD DVD players, which customers could then put towards Blu-ray Disc players; a spokeswoman confirmed this to PCMag.com late last week. The 90-day window applies only to HD DVD hardware and not to movies.