In a story that has outraged customers nationwide, a Circuit City store in Massachusetts, in the midst of its liquidation sale, refused to accept the return of a flat panel TV that they say was shattered at the time of purchase.
According to Boston-area TV station WCVB, a customer who purchased a $1,100 Samsung flat-panel TV discovered it was shattered upon taking it home- but the store invoked its "All Sales are Final" clause during the liquidation, and refused to take back the TV.
State law would normally mandate a refund, but federal bankruptcy law overrides it. The stores reportedly posted signs stating both that all purchases are final, and that customers are not allowed to open products prior to purchase.
The Consumerist reported that a similar situation happened with a shattered TV at a Circuit City in Minnesota.