Costco Testing Tech Support in California
Costco is testing at-home tech support in Southern California through a partnership with a company called Make It Work.
According to Make It Work's official blog, the partnership will go into effect in 20 Costco locations. Make It Work delivers support services using red MIni Coopers.
"The partnership with Costco is a perfect match for us,” Make It Work's CEO, Eric Greenspan, said in the blog post. “We’ve always recommended Costco as a great place to go to purchase your new computer or TV. Not only do they offer great quality at unbeatable prices, they put their members first. It’s this dedication to customer service, or what we call Delight, that really makes this an ideal choice for our company.”