Sales Tips and Strategies For a New World
To use familiarity to build a relationship, create a sales marketing plan that includes contacting the prospects on a regular basis, probably every week or two. The No. 1 Rule of contacting prospects and customers is to contact them as often as you like as long as you are providing them with information or materials that helps them improve their business or their lives.
What isn't the same as it was back in the day is that the level of quality service you must provide to take customers away from your
competition. Giving good or great service like your father did is no longer good enough.You must give your prospects and customers Legendary Service, service that is so good that customers buy from you because of your service, not your products or a lower price. Remember that customers who are treated well relate the experience to everyone they know.
To out-service your competition with legendary service, you have be 100 percent customer-focused. Everything you say and do has to be about the CUSTOMER, not about you or your business. Here are the 10 Commandments of a 100 percent Customer-Centered Attitude: