Learning From the Toyota Debacle
There is an old Yiddish joke about a 40-year-old bachelor who is terrified of women. He is told of an impending visit from a recent widow who is looking for a new husband. He speaks with his mother about his nervousness over the meeting, and she advises him not to worry. She says, “Remember women are interested in three things: food, family and philosophy. Talk of these three things and all will be fine.”
The day of the meeting it turns out the woman is about 4’8” tall and approximately 230 pounds. She has no warm features about her and the man is terrified from the onset. He remembers his mother’s advice about food and asks, “Do you like noodles?” She replies, “No, I do not like noodles.” He then remembers mom’s advice about family and asks, “Do you have a brother?” Her abrupt answer is, “No, I do not have a brother.” The man becomes more concerned and then remembers his mother’s final advice about philosophy and asks, “If you had a brother, do you think he would like noodles?”
This story makes me wonder if Toyota had the chance, do you think they would like to start over again managing the recent crisis issues they are having? Given the chance, what would you do differently?