Dealerscope 2019 40 Under 40: Erica Carroll, Atlona
For a look at the rest of the 2019 40 Under 40 honorees, be sure to check out our 40 Under 40 homepage.
Name: Erica Carroll
Job Title: Education and Training Manager
Years in the Industry: 8
Major Accomplishments that you’re proud of: In 2017 my small team and I earned SCN's Stellar Service award for Best Use Of An Afternoon (Best Online Training) - What's not to be proud of that?! Another accomplishment would be the complete design, execution, and deployment of Atlona's most successful course. With only the help of our developers as Subject Matter Experts, I was able to plan, write, execute and deploy our control system course. It was, by far, my biggest project and the deliverable I am most proud of in my career.
What do you like best about your job?: I love getting to interact with people new to the industry or new to our products. There is nothing more fulfilling than watching someone have an "ah-ha" moment!
What do you like least about your job?: Great question; probably the administrative duties. That and hecklers - they guy in the room that always knows more than me and has to prove it.
Favorite hobby: Going on adventures! I love taking my family to new experiences, making memories and seeing the beauty in the world around us.
Last book you read: How Women Rise by Sally Helgesen & Marshall Goldsmith
Who is your hero and why?: My grandparents. They fled Cuba brought my family to the US in 1967. They left behind the life they knew, a house, and the rest of their families to escape communism and chase the American dream. With only one suitcase for the whole family, an infant in arms, and no money, they made their dreams come true so I could one day go after my own.
Favorite consumer tech device: Smart home devices are my favorite because they make everything in my house super convenient. All I have to say is "Good night" and instantly the temperature is set, the doors are locked, the lights turn off, and the vacuum goes to work!
What you’d be doing if you weren’t in tech: If I weren't in this industry I would probably be at a design agency, doing something creative.
What’s the biggest problem the industry faces today, and how would you fix it?: The major problem I see is the lack of young people. To fix it, AV as an industry needs to create more awareness about what it is and how we interact with it every-single-day. I'm in some women-in-tech groups and AV is NEVER recognized. It's always coding or SaaS or some other tech, but never CE/AV.
What’s your outlook for the CE industry for the next five years?: It think it will get healthier with the adoption of automation. It's evolving from the smart home to the smart car and even adapting "dumb" cars to become smart. I'm excited to see where the CE industry is headed!