Around the Horn
Tweeter Selects Service Net
Tweeter partnered with Service Net Solutions as its exclusive manager and administrator of all of the the retailer’s extended service programs. Tweeter currently occupies 154 store fronts. Through the partnership, Service Net will administer custom, extended service plans for Tweeter’s retail sales and in-home services. Service Net also claims it will create non-traditional services that speak to the needs of Tweeter’s customer base.
“We were looking for an administrative partner who could bring value-added services to our current portfolio,” said Dave Malin, vice president and general merchandise manager at Tweeter, in a company statement. “We found that Service Net is completely aligned with the Tweeter vision. With their hands-on management approach and their willingness to bring innovation to our rapidly changing service offerings, we are confident that Tweeter has forged a critical and strategic long-term relationship with a leader in the service business.”