Digital World Dilemma
But just about everyone agreed copyright protection schemes can offend consumers. "Any form of security must be invisible to the consumer," said Sherman. Potter furthered the point, saying, "You have to give (the consumer) something elegant and compelling if you want them to pay."
An Artist Speaks
"We like Napster's service but are concerned about its impact on artists. There is a possibility that Napster could hurt artist or the record companies that support artists," said Gary Shapiro, CEA president. Protecting artists' rights was held up as a primary goal of copyright protection by many of the speakers.