Convergence Is Key At D&H
The convergence of computer-related products and consumer electronics is quickly finding its place in U.S. homes. But it will take the sales, integration and installation skills of retailers to bring those solutions to the next level.
“Convergence brings great benefits to consumers, but there are so many complexities and those will generate opportunities for you guys,” Helen Heneveld, founder of Bedrock Learning, a home integration training company, said during a panel on the state of the digital home at D&H Distributing’s recent Mid-Atlantic Technology Show in Hershey, Pa. “People want to get these new technologies in their homes and they want them connected. They need someone to put all the pieces together.”
Those pieces to the digital home and small businesses were well represented at the expo, which featured the latest in network-attached storage (NAS) devices, flat panel televisions, wireless hubs and routers, CE accessories, media center PC-related hardware and software, network security applications, audio distribution systems and a variety of other products. Service opportunities surrounding those solutions include installation, integration, optimization, maintenance and upgrading, Heneveld said, adding that a variety of home theater set-ups, distributed audio, lighting and heating control and remote home management are among today's most popular solutions and will gain more traction in the coming years.