Satoren said his mandate at DSI is multi-faceted, and that it includes maintaining a strong connection to independents. “We need to continue to provide services vendors can no longer give them, and also need to use our logistics expertise for online fulfillment and further growth in our channels, including custom installation. It’s also to make sure we continue to have the right lines and the right products.”
A high priority on the to-do list, Satoren said, is to offer dealers “a full slate of weekly webinars with each vendor having his own stage – to provide a regular venue for dealers to get the training they need on the brands they sell. Vendors are willing to help with this, and our commitment is there.”
During the Expo, Robison also reflected on DSI’s 2010 stated initiative to add approximately 450 DirecTV dealers to its client fold. “That went great,” he said. “That business has been outstanding and is helping our profitability. It diversifies us beyond CE only.” He said DSI is looking to augment that number by another 360 DirecTV dealers this year.