CE/satellite distributor DSI Systems has rolled out SARA, a free software management tool for DIRECTV and Excede dealers.
SARA, which stands for Sales and Reporting Application, will enable dealers to enter orders and run reports in one place for both DIRECTV satellite TV and Excede internet services.
Features of SARA include:
• Customizable, real-time-connected, user-friendly order entry pages
• Updated, searchable sales and activation dashboards for sales, installs, ARS, ABP, Low and Med Risk, and company-wide, supervisor-level and granular salesperson data
• Results filterable by sales tactic
• Secure environment with individual salesperson login
• Customizable report manager
• After-sales contact tracking for pre and post-install followup
• Commissions and payment reconciliation
Enhancements to SARA—including installation scheduling, and data entry and hardware inventory management through electronic tracking—are planned for Q4.