EAB Year End Report Reality Check
At bricks and clicks Abt Electronics, President Michael Abt said, "Our message is that we are a service company. Some of these dot-com companies haven't been service-focused and that scares consumers away."
Almo Corporation Senior VP Warren Chaiken said. "It's going to have a very strong presence going forward, but I just don't know if it's going to be everything everyone predicted."
"I think the real effect is that it's proved the real value of the click and mortar versus the pure play e-tailers, Sony Consumer Sales Senior VP Bob Weissburg said.