Brick and mortar retailers have been coming up with some truly unique ways to get people in their doors. One method that seems to be gaining traction is accepting online returns in stores from other retailers. Not only does this eliminate a major pain point for online shoppers, but more often than not, it forces them to browse the aisles while inside.
And now Walgreens wants in on the fun.
The drugstore chain announced the expansion of its partnership with FedEx yesterday, which will allow e-commerce returns to be handled across thousands of Walgreens stores nationwide. In order to utilize this service, products must be part of the FedEx Returns Technology platform. Many retailers are already taking advantage of this service, which provides customers with return labels via email.