- Among the early trends in retail this year: chatbots, in-store tech, and not-so-high-end consumerism
- Brands use chatbots to engage their customers and provide quick service
- With retailers jumping on the technology train, other brands will be pushed to innovate with their in-store experience in the near future
It feels like we were just ringing in the new year, but the first half of 2016 has flown by. We’re actually closer to welcoming 2017 than the past season of well-wishes and resolutions.
And just like our personal experiences, 2016 has flown by for retailers — with tons of new developments. We’ve seen everything from a new Target store design to online dollar stores popping up. These changes have been great for the retail industry, with the first half of 2016 bringing the biggest sales gain in over a year.