Independents: The Unsung Heroes of the American Economy
In his new book, "The Mom & Pop Store: How the Unsung Heroes of the American Economy are Surviving and Thriving," Robert Spector identified some key characteristics of independent retailers and highlighted some of those stores he thinks are uniquely successful.
On his Web site, Spector writes, "Mom & pop stores have always brought people together, fostering a sense of neighborhood identity and camaraderie, and are the glue that connects people in big cities and small towns alike... I am fascinated by the direct connection people feel as merchants and customers when they do business in neighborhood shops." With the backdrop of the growing "buy local" movement and his own experiences in his parents' butcher shop, Spector traveled the country in search of that secret sauce that enables locally owned businesses to thrive in the face of growing competition from large chain stores.
Let's see how Spector's key characteristics manifest themselves in our industry.