New, Now and Next in Technology
Kings: Companies' ability to take networking and services to new levels has been hindered by the Internet itself; that’s where the bottleneck is. We’ve recently invested in human capital to focus a lot more from the services standpoint in optimizing networks for better media streaming. But you have the sacrifice of high compression on the video, so it won’t look as good as the Blu-ray disc that I just put in my player. True HD 1080i or 1080p quality is hindered by the Internet. And the consumer might also have to wait for the content to appear, unless they’re one of the few out there with a FiOS connection. We’re probably several years away from everyone being able to get instantaneous downloads. It’s the Internet; until, as a greater whole, the infrastructure improves, these things will still have quirks and bugs.
Pidgeon: As we look at some of these master remotes, there should be ways to simplify them. I’d love to see bigger screens on them for older people. [Most of them are made with] two-inch screens, and if you want a bigger screen you have to pay $5,000. That’s one of the biggest comments we get: ‘Have you got a bigger screen?’ ‘Sure,’ we say, ‘here’s this Crestron piece.’ We sell a lot of Crestron, but there are many who can’t afford it. If someone would come out with a 12-inch screen at $1,000... boy, you talk about being able to sell something!
Dealerscope: What’s the very next technology dealers and consumers should be excited about?