ICE Names Mystery Shopper Winner
In Car Experts (ICE) said Tuesday that Kelly Kirschner and Performance Autosound in Wenatchee, Wash., have won the group's ICE Mystery Phone Shopper contest for May.
Calls were made to ICE store locations, and based on the store's performance on the calls assigned each a score. Kirschner's score was 36 out of 45, the highest in the survey.
"Kelly's happy and energetic salespeople, showed the knowledge and skill to earn the top position in the ICE Mystery Phone Shopper," ICE said as part of the announcement.