Regional retailers who have outlasted their competitors (including many big boxes) at this point have already learned to adjust inventory, cut personnel and fine-tune the back office. Now they're looking to maximize those efficiencies as they gear up for what many think will be an upturn in 2012. Here's what they had to say in our annual regional dealer roundtable.
DEALERSCOPE: Are TVs as important to your business this year as they were in 2010?
Eddie Maloney, President, Cowboy Maloney's Electric City, Jackson, Miss.: Yes, but the margins are very slim. We, like a lot of retailers, are tracking attachments as much as we are tracking TV sales. We're doing better, but we're tracking them daily.