Independents Hold Their Own in Retailer Survey, Service Is Key
Last year proved tough for a handful CE retailers, with Harvey, Tweeter, CompUSA and Circuit City hit hard. Meanwhile, the big nationals kept getting bigger, with the top-10 retailers in this year’s Dealerscope 101 survey of the country’s largest CE retailers grabbing more than $137 billion in sales - a 6.5 percent increase over last year - out of a total of $199 billion in sales for the full group. Make sure to check out this month’s issue for the full report.
Regional and independent retailers also held their own, with many posting better gains than the average or individual sales of the top 10. For example, sales at Vann’s surged 63 percent, Sixth Ave. jumped 30 percent, Boscov’s rose 22 percent, Conn’s hit 9 percent, hhgregg increased 8.5 percent, and Electronics Expo moved 8 percent. (Go to page 42 for the full report.)
Many reasons fueled those gains last year, included new store openings; locations immune (at least last year) from the housing slowdown; the right product mix; better use of vendor, distributor and buying group partner programs; more online sales; operational improvements; etc...