A Lot of Support Goes a Long Way
Victory has also launched its Sales & Scheduling program through MERA, which provides scheduling and POS tools and can be integrated with the Integration Excellence application. “Obviously we feel very strongly that these programs offer tools that benefit the shop owners and are very cost effective,” Bulla said.
Kimberly Merrill, operations manager of Audio Wizard in Ogden, Utah, praised the MERA/Victory software program.
“It’s been a wonderful solution for us. We were struggling with overbooking and cramming appointments into a hairdresser’s appointment book,” she said. “We finally can customize the software to fit each bay and installer. The ease of the Internet-based software allows us to access our schedule remotely and keep it up to date from multiple computers. Technical support is always there and willing to work with us if we have any requests on how it can be updated to fit our shop.”