iPhone, Zune Make List of Tech Letdowns
The biggest technology letdowns of 2007, as identified by the business Web site CIO.com, include a couple of the most talked-about products, including Apple’s iPhone and Microsoft’s Zune music player, as well as Palm’s misbegotten Foleo computer, which was canceled before it was released.
CIO selected the iPhone as a letdown because Apple showed “contempt for its customers” by making it available only on AT&T, and because they later installed an update that crashed phones by consumers who had hacked them. All of this could not be offset by the product’s “high coolness factor and spiffy design,” The Zune made the list because “the device is ugly and clunky, and the interface doesn’t come close to Apple’s,” in the site’s opinion.
Others on the list include the Windows Vista operating system, the unsuccessful reform of the H-1B visa program, the lack of any decrease in spam following the arrest of “Spam King” Robert Soloway, and the lack of innovation in green IT. Also making the list? “General cluelessness.”