Best Buy, Samsung Top J.D. Power Appliance Survey
J.D. Power and Associates' annual customer satisfaction rankings for appliances delivered a split verdict, with Samsung taking the top spot for washing machines, clothes dryers and refrigerators, while LG won for ranges, cooktops and ovens and Kenmore Elite was named winner for dishwashers.
Meanwhile, the survey named Best Buy the highest in customer satisfaction among appliance retailers.
The survey also found that consumers consider price more important now, when purchasing appliances, than they did last year.